Racevape Privacy Policy

At Racevape, your privacy is extremely important to us, and we are committed to protecting and safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, and secure your data when you visit our website, racevape.com, and purchase disposable vapes from the best brands across Europe.

Information Collection

When using our website, we may collect the following types of information to ensure a smooth and secure shopping experience:

  • Personal Information: This includes your name, email address, shipping and billing addresses, phone number, and any other contact information provided during the order process or through customer service inquiries.
  • Transaction Information: Details regarding your purchases, including payment methods, order history, shipping preferences, and any related communication.
  • Browsing Data: We use cookies and similar technologies to track how you interact with our site. This helps us understand your browsing habits and the device you’re using to access the site.
  • Communication Preferences: Information you provide through inquiries, feedback, or customer service interactions will also be collected to improve our services and communication.

Use of Information

The information we collect helps us deliver a tailored and efficient shopping experience. Specifically, we use your data for:

  • Order Processing: To complete and manage your orders, including payment processing, shipping, and delivery.
  • Customer Communication: We may send updates on your order status, respond to any inquiries you have, and notify you of promotions, new products, or special offers unless you opt-out.
  • Website Improvement: Your browsing data helps us identify areas for site optimization and improve the overall functionality of our platform.
  • Security and Fraud Prevention: We use your data to protect against fraudulent transactions, enhance the security of our website, and ensure the integrity of our operations.

Sharing of Information

We take your privacy seriously and do not sell or rent your personal information. However, we may share your data in the following circumstances:

  • Service Providers: We may share your data with third-party service providers, such as payment processors and shipping companies, that are necessary to fulfill your orders and ensure timely delivery.
  • Legal Requirements: If required by law, we may disclose your personal information to comply with legal obligations or in response to requests from government authorities.

Data Security

Protecting your personal data is a priority at Racevape. We implement various security measures to safeguard your information, including:

  • Encryption: All sensitive data transmitted through our website is encrypted using SSL (Secure Socket Layer) technology.
  • Access Controls: Only authorized personnel have access to your personal information.
  • Security Monitoring: We regularly conduct security assessments to protect our platform against emerging threats and vulnerabilities.

Your Rights

We believe in transparency and providing you with control over your personal data. As a Racevape customer, you have the following rights:

  • Access & Modification: You can review, update, or correct your personal information at any time by contacting us.
  • Deletion Requests: If you no longer wish for us to retain your personal information, you may request that it be deleted, unless required for ongoing transactions or legal obligations.
  • Marketing Opt-Out: If you no longer wish to receive promotional emails from us, you can opt-out by following the unsubscribe instructions included in the email or by contacting us directly.

Cookies and Tracking Technologies

To personalize your browsing experience and provide relevant offers, we use cookies and other tracking technologies. These tools allow us to track site activity and analyze traffic patterns. You can manage your cookie preferences directly through your browser settings at any time.

Policy Updates

Racevape reserves the right to update this Privacy Policy to reflect changes in our practices or due to legal or regulatory updates. We encourage you to review this page periodically to stay informed of any modifications.

Contact Us

By using racevape.com, you agree to the terms outlined in this Privacy Policy. If you have any questions, concerns, or requests regarding your privacy, please contact us at:

Email: [email protected]

Thank you for choosing Racevape, Europe’s trusted distributor of disposable vapes. We offer competitive prices, fast insured shipping, and a secure shopping experience for all customers across Germany, Spain, France, Italy, and beyond. Your privacy and satisfaction are always our top priorities.